Zumo 550 - Repair?

Discussion in 'Mapping & Navigation' started byWeeBee,Mar 20, 2015.

  1. WeeBee

    WeeBeeProud Deplorable

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    Zumo 550 V,strom 650 my friend gifted me when he passed away. My friend Scott bought the bike from the original owner who said the Zumo had stopped powering up - Scott tried futzing around with it with no luck. Garmin no longer supports the Zumo 550 - is there anyplace else that will or should I just toss it in the Recycle bin? Seems a shame as it looks like it hasn't been abused and is in good physical condition from the outside.
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  2. WeeBee

    WeeBeeProud Deplorable

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  3. WoodButcher

    WoodButcherLong timer

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    I only recently moved from a 550 to a 590. I kept the maps up to date and was quite happy with it. It is still my back up gps.

    If the cost is under $100 then I'd be very tempted to fix it.
    #3
  4. JR356

    JR356Long timer

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    Even if you decide not to use it,dont trash it,throw it in the flea market here.
    Parts such as case,screen,rubber button covers,mounts,etc are in demand.

    They are still very good units,current software still supported on these units.

    Yes,I would send it off,think their basic diagnostics cost is not high.

    Good working units are still trading in the $300-400 range.I just sold mine,as I have a new BMW Nav 5 and was not using the Zumo,but would have happily kept it,if needed.

    JR356
    #4
  5. mcnut

    mcnutLong timerSupporter

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    As I recall the MC mounts for the Zumo 550 was famous for failing over time and exposure to the elements. Might be a bad mount.
    Have you tried to power the unit up via the USB or car adapter?

    Bruce
    #5
  6. K7TNT

    K7TNTBeen here awhile

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    :ear
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  7. WeeBee

    WeeBeeProud Deplorable

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    No, I was just going by what my friend had told me. Before I send it off to Minnesota, I'll try & hook it up using the mount/cradle that it came with. Do you have any info on what exactly the failure issue was with the mounts?
    #7
  8. WeeBee

    WeeBeeProud Deplorable

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    Never mind - I googled and found that while the Zumos themselves are waterproof, Garmin screwed the pooch in the design of the cradle connection.
    #8
  9. VACommuter

    VACommuterLong timer

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    Last year when my 550 pooped the bed I shipped it to Garmin and for $150 they shipped me a refurbished one. So far so good.

    VAC
    #9
  10. GSAragazzi

    GSAragazziLong timer

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    Cracked the screen on my Nav IV, contacted Garmin and they offer an exchange. It was my busted unit plus $60 got me a new one.
    Call Garmin
    #10
  11. JR356

    JR356Long timer

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    550 is no longer on the exchange/refurb list with Garmin.
    If you get the right person at Garmin,you might get a discount on a
    new(er) unit.

    JR356
    #11
  12. redbullaholic

    redbullaholicn00b

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    Garmin UK, swapped my busted 550 in July last year for a refurbished unit with no hassle, then talked helped install map updates.

    Give them a call.
    #12
  13. walrond

    walrondEarth Wanderer

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    My 550 shorted two circuits when I put it in the auto mount and this guy was able to diagnose it and fix it. So far I'm pleased with his service and it was a LOT cheaper than a new GPS.
    #13
  14. Ogre_fl

    Ogre_flLong timer

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    Thanks for this thread and info about palm doctor.

    He got my fried Nuvi 550 repaired.
    #14
  15. acejones

    acejonesLong timer

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    It'll be a black day when I have to retire my Zumo 550. Its been a great unit and only failed me once ( dying battery). Replaced the battery and its been a winner since.
    #15
    Dualsport Chiclikes this.
  16. Rockieman

    RockiemanRockieman

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    Give them a call, he's going to repair my 60csx for under fifty bucks. All Garmin would do was offer me 20% off a new one. No thanks Garmin!:kboom :kboom
    #16
  17. HighWay319

    HighWay319Adventurer

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    If you haven't already ship it. They fixed my broken buttons and replace the touch screen in my 550. GREAT price and FAST turn around!!! I wouldn't think twice about recommend them to anyone.

    Chris
    #17
  18. WeeBee

    WeeBeeProud Deplorable

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    感谢PalmDr的另一个积极的评论。我哈ven't sent my 550 in to them yet as I've been busy with other issues in my life. Will get to it one of these days:baldy
    #18
  19. Ogre_fl

    Ogre_flLong timer

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    Yup and Garmin's 20% is only off of full retail though their store.:deal

    That makes it pretty much worthless as you can usually find one for more the 20% off retail anyway.
    #19
  20. mcstark

    mcstarkLiving brappy...

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    I just found this thread and am really glad I did!

    My 550 has served me well for over 6 years, but the bottoms have started to fall off and my eBay replacement screen is not as bright as the original. Baeed on the reviews here, I'll have Chris repair the full shot and keep on riding.

    I LOVE when people are able to fix things instead of filling landfills.

    I'll provide an update once I get my unit back.
    #20